What is the transportation program?
Transportation is available to senior citizens 60 years or older and persons with disabilities who live in the following zip codes: 97201, 97204, 97205 and 97209.
Rides are provided for the following:
Personal Business rides
How do I get started and get a ride?
Effective November 1, 2016, all ride requests for NWPP will go through the Ride Connection Service Center. Their hours of operation are Monday through Friday from 7:30 am - 5:00 pm. The phone number to call is 503-226-0700. If you do not reach a person right away, you may leave a message which should include: your name, your pick up address,your phone number, the address you would like a ride to along with the name of the business or your doctor's name, your appointment time and date and whether you will be going alone or with a guest. Please call at least one week in advance to allow time for scheduling. You will receive a call back two days before your scheduled ride to confirm the details.
NWPP Transportation Contacts
*Ride Scheduling Line: 503-226-0700
Pick up lines can only be used for getting a return ride. No scheduling is done on these lines.
Pick Up Line: 503-481-8713
*All rides are scheduled via the telephone on the scheduling line only. Drivers will not be able to schedule rides from the vans or from their pick up lines.
Good Things to Know About Getting a Ride
1. We work hard to accommodate all who need a ride. However, if our ride schedule fills up, we will give highest priority to medical rides.
2. Rides are provided between 8:30 a.m. and 4:00 p.m. Monday-Friday.
3. A donation is suggested for the rides but you will not be refused a ride if you cannot donate.
4. Please try to schedule at least one week in advance. We do our best but may not be able to help you if you don't plan ahead. We will call you two days before your scheduled ride to confirm the details. Please do not assume you have a ride until you get a telephone confirmation. We can almost always accommodate your ride request or we will help find you an alternative ride.
5. Rides for clients in wheelchairs or electric scooters require advanced scheduling, but are given priority.
6. Taking a client to do personal business after medical appointments must be scheduled at the time the medical ride is scheduled except for prescription pick-ups.
7. Rides will be refused to anyone under the influence of alcohol or illicit drugs.
8. Smoking is not allowed in NWPP vans.
9. NWPP may need to cancel rides during bad weather.
Ride Connections Title VI Nondiscrimination Policy: http://www.rideconnection.org/ride/AboutUs/TitleVI.aspx
"Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, and honest compliments, or the smallest act of caring, all of which have the potential to turn a life around." - Leo Buscaglia